Contact us

We value your inquiries and feedback. At Vimpul, we are dedicated to providing exceptional support for our range of high-quality mice, keyboards, and headphones. Please find the best way to reach us below.

Email Support

For all product questions, order assistance, or technical support, please email us directly. Our team aims to respond within 24 hours on business days.

[email protected]

Company Name：ENTERCO GROUP (HONG KONG) LIMITED
Company Address：RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (PST). We strive to assist you promptly during these hours.

For the fastest service, please include your order number (if applicable) and a detailed description of your query in your email. We look forward to helping you with your Vimpul experience.